International Shipping

International Shipping - Minimal Atelier

We’re thrilled to bring Minimal Atelier’s handcrafted jewelry to our global customers! Whether you’re in the United States, United Kingdom, Australia, or anywhere else, we offer reliable international shipping options to ensure that you can enjoy our elegant, minimalist designs no matter where you are.

1. Shipping Locations

We currently ship to the following countries and regions:

  • United States
  • United Kingdom
  • Canada
  • Australia
  • European Union (EU) countries
  • Middle East
  • Southeast Asia

If your country is not listed, please don’t hesitate to get in touch with us to check if we can arrange a shipment to your location.

2. Shipping Methods & Fees

We offer a range of shipping options to meet your needs and preferences, including standard and express shipping.

  • Standard International Shipping:
    • Delivery time: 7-14 business days (may vary depending on destination and customs clearance).
    • Shipping charges: Calculated at checkout based on your location.
  • Express International Shipping:
    • Delivery time: 5-7 business days (faster delivery with guaranteed tracking).
    • Shipping charges: Calculated at checkout based on your location.

Shipping charges are determined by the weight of your order and the shipping destination. You will be able to review the shipping costs before completing your purchase at checkout.

3. Order Processing & Tracking

  • Order Processing: Once your order is placed, it typically takes 1-2 business days to process and dispatch your items. You’ll receive an order confirmation email as soon as your purchase is confirmed.
  • Tracking Information: After dispatch, you’ll receive a tracking number via email or SMS so you can track your order and monitor its journey to you.

4. Customs, Duties, and Taxes

Please note that all customs duties, taxes, and import fees are the responsibility of the recipient. These charges vary by country and may be imposed when your package arrives in your destination country. The fees are determined by local customs authorities and are not included in your shipping cost at checkout.

For more details on import duties or taxes, we recommend contacting your local customs office or postal service prior to placing an order.

5. Delivery Timeframes

Delivery times can vary depending on the destination country, shipping method chosen, and customs clearance. Below are the typical timeframes:

  • Standard Shipping: Usually arrives within 7-14 business days.
  • Express Shipping: Typically arrives within 5-7 business days.

Please note that during peak seasons (e.g., holidays) or due to customs delays, shipping times may be longer than usual.

6. Packaging and Presentation

All our jewelry is carefully packaged in high-quality, secure packaging to ensure it arrives safely. Each piece of jewelry is packaged in a stylish box and is handled with care. We also offer gift wrapping options, so you can send a beautifully packaged gift directly to your loved ones.

7. Shipping Restrictions

In certain countries, there may be restrictions on jewelry imports or additional paperwork required for customs clearance. If we are unable to ship to your country for any reason, we will contact you immediately to offer an alternative or assist with cancellation.

8. Delivery Address Accuracy

Please make sure to provide a complete and accurate shipping address at checkout to ensure smooth delivery. Incorrect or incomplete address details may cause delays in shipping, and we are not responsible for lost or delayed orders due to incorrect addresses. If you need to change your shipping address, please contact us as soon as possible after placing your order.

9. Issues with Delivery

In the rare event that your order is delayed, lost, or damaged during shipping, please contact us immediately. We will work with our courier partners to resolve any issues and ensure your satisfaction.

10. Contact Us

If you have any questions about our international shipping services or need assistance with your order, please don’t hesitate to reach out to us:

  • Email: [Your email address]
  • Phone: [Your phone number]
  • Address: [Your physical store address, if applicable]

Thank you for choosing Minimal Atelier! We are committed to delivering our unique, handcrafted jewelry to your doorstep, no matter where you are in the world.