Terms of Service

Terms of Service - Minimal Atelier

Welcome to Minimal Atelier! These Terms of Service (“Terms”) govern your use of our website, services, and products. By accessing or making a purchase from our website, you agree to comply with these Terms. Please read them carefully before using our site.

1. General Information

Minimal Atelier is an online jewelry store offering high-quality, handcrafted silver jewelry. Our website provides access to browse and purchase jewelry products, as well as other services related to jewelry care, customization, and customer support. These Terms apply to all users of the website, including browsers, buyers, and those who contribute content.

2. Use of Our Website

By accessing or using the Minimal Atelier website, you agree to:

  • Provide accurate, current, and complete information when creating an account, placing an order, or interacting with our website.
  • Use the website solely for personal, non-commercial purposes unless otherwise authorized by us.
  • Not engage in any activity that may disrupt or interfere with the operation of the website or harm its functionality.
  • Be responsible for keeping your account information, including your login credentials, confidential and secure.

3. Products and Availability

  • Product Description: We strive to provide accurate descriptions, images, and details for all our products. However, there may be minor variations in colors, sizes, or design due to the natural characteristics of materials or digital representations.
  • Product Availability: While we make efforts to keep stock levels accurate, certain items may become temporarily unavailable. In such cases, we will notify you and offer alternative options or process a refund.
  • Customization: We offer custom-made jewelry upon request. Custom orders are non-returnable unless they are defective or damaged upon receipt.

4. Pricing and Payment

  • Pricing: All prices on the website are listed in INR (Indian Rupees) and may be subject to change without prior notice. Taxes, shipping, and handling fees may be added during checkout.
  • Payment: We accept payments through various secure payment gateways. Payment for your orders must be made at the time of purchase. You confirm that the payment method you provide is valid and you are authorized to use it.
  • Currency Conversion: If you are purchasing from outside India, the price displayed in INR may be converted to your local currency by your payment provider at the exchange rate applicable at the time.

5. Shipping and Delivery

  • Domestic and International Shipping: We offer shipping both within India and internationally. Shipping costs are calculated at checkout based on your location.
  • Delivery Times: Delivery times vary depending on your location. Domestic orders typically arrive within 3-7 business days, while international orders may take 7-14 business days. These times may be subject to delays due to customs, holidays, or unforeseen circumstances.
  • Customs and Import Duties: For international orders, customers are responsible for paying any customs duties, taxes, or import fees levied by their country.

6. Returns, Exchanges, and Cancellations

  • Return Policy: We offer a 14-day return policy for domestic and international orders, subject to the items being in their original, unused condition with all tags and packaging intact. Please refer to our Buyback and Return Policy for full details on returns and exchanges.
  • Exchanges: You may exchange items within 14 days of receipt for a different size or style, subject to availability. The item being exchanged must be in new, unworn condition.
  • Cancellations: Orders can be canceled before shipment. Once the item has been shipped, cancellations are not accepted unless there is a defect or error on our part.

7. Intellectual Property

  • Ownership: All content on the Minimal Atelier website, including but not limited to logos, images, product designs, text, and trademarks, are the intellectual property of Minimal Atelier and are protected by copyright and trademark laws.
  • Usage: You may not use, reproduce, distribute, or create derivative works from any content on our website without prior written permission from Minimal Atelier.

8. Limitation of Liability

  • Product Limitation: Minimal Atelier is not responsible for any injuries, damages, or losses resulting from the use of our jewelry products. Please take appropriate care when handling and wearing jewelry.
  • Website Limitation: While we aim to provide an excellent experience, we do not guarantee that our website will be free from errors, interruptions, or viruses. We are not liable for any damages that may arise from accessing or using our website.

9. Privacy Policy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase. By using our website, you agree to the terms of our Privacy Policy.

10. Account Security

You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. If you suspect any unauthorized activity or a breach of security, please notify us immediately.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of India. Any disputes arising from these Terms shall be resolved under the exclusive jurisdiction of the courts located in [City, India].

12. Amendments to These Terms

We reserve the right to update, modify, or revise these Terms at any time. Any changes will be posted on this page, with the revised date at the bottom. Please review this page periodically to stay informed about our terms and conditions.

13. Contact Us

If you have any questions or concerns about these Terms or our services, feel free to contact us at:

  • Email: [Your email address]
  • Phone: [Your phone number]
  • Address: [Your store address]

Effective Date: [Insert Date]

Thank you for choosing Minimal Atelier. We look forward to providing you with exceptional jewelry and customer service!